Friday, January 10, 2025

Salesforce Integration Interview Questions and Answers Part-3

 1) What are the key steps involved in any OAuth authorization flow?

OAuth flows typically involve three main steps:

  1. Access Request: The client app requests access to a protected resource.
  2. Token Issuance: The authorization server grants an access token to the client app.
  3. Token Validation: The resource server validates the access token and allows access to the protected resource.
2) How does the OAuth 2.0 Client Credentials Flow differ from the Username-Password Flow?

OAuth 2.0 Client Credentials Flow:

  • Used for server-to-server integrations without user interaction.
  • The client app exchanges its consumer key and consumer secret for an access token.
  • More secure and avoids transmitting user credentials.

OAuth 2.0 Username-Password Flow:

  • Authorizes a client app using stored user credentials.
  • Not recommended due to security risks, as it transmits user credentials back and forth.
  • Suitable only in special cases with a high degree of trust.
3) What makes the OAuth 2.0 JWT Bearer Flow secure, and when should it be used?

Security Features:

  • Uses a JSON Web Token (JWT) signed with a certificate, ensuring data integrity and authenticity.
  • Eliminates the need to transmit sensitive user credentials or rely on interactive logins.
  • Requires prior approval of the connected app, adding an additional layer of control.

Use Case:

  • Ideal for server-to-server integrations where ongoing access to Salesforce resources is needed without user interaction.
4) Why is the Username-Password Flow not recommended, and what are its key steps?

The Username-Password Flow is not recommended because it involves passing sensitive user credentials (username and password) back and forth, which can lead to security vulnerabilities, especially if the credentials are intercepted.

Key Steps:

  1. The connected app sends a POST request to the Salesforce token endpoint with the user's credentials and app details (client ID, client secret, username, and password).
  2. Salesforce verifies the request and grants an access token to the connected app.
  3. The connected app uses the access token to access protected resources in Salesforce.

Example Usage:


A request to generate an access token includes:

grant_type=password&

client_id=<Connected_App_Consumer_Key>&

client_secret=<Connected_App_Consumer_Secret>&

username=<User_Username>&

password=<User_Password>

When to Use:

  • Suitable only for scenarios with a high level of trust between the client and resource owner.
  • Should only be used as a last resort, with minimal permissions and strong security measures.
5) How can you integrate two Salesforce orgs using the Username-Password Flow, and what are the main steps involved?

The integration of two Salesforce orgs using the Username-Password Flow involves securely fetching data from one org (ORG B) and displaying it in another org (ORG A). This method leverages OAuth 2.0 for authentication and the Salesforce REST API for data retrieval.

Key Steps in Integration:

In ORG B:

  • Create a Connected App to allow authentication.
  • Implement a RESTful Web Service to fetch data.

In ORG A:
  • Configure a Remote Site Setting to allow outbound calls to ORG B.
  • Create an Apex Controller to:
          a) Authenticate with ORG B using the Username-Password Flow.

The Apex controller sends a POST request to ORG B's token endpoint using the credentials and client information from the connected app.

          b) Call the web service in ORG B to fetch the required data.

Once authenticated, the controller sends an HTTP GET request to the web service in ORG B, providing query parameters.

  • Develop a Visualforce Page or LWC to display the retrieved information. 

  • 6) How would you integrate two Salesforce orgs (ORG A and ORG B) using the Client Credentials Flow?

    To integrate two Salesforce orgs using the Client Credentials Flow, follow these high-level steps:

    Setup in ORG B:
    • Create a Connected App in ORG B, enabling the Client Credentials Flow to allow secure server-to-server communication.
    • Note the Consumer Key and Consumer Secret, which will be used by ORG A to authenticate.
    • Implement a web service in ORG B to handle incoming requests for data creation or updates.
    Setup in ORG A:
    • Configure Custom Metadata or a secure storage mechanism to store the Consumer Key, Consumer Secret, and ORG B’s endpoint.
    • Create Remote Site Settings in ORG A for ORG B’s API endpoint to allow external callouts.
    • Develop an Apex class in ORG A to:
                   a) Authenticate with ORG B using the Client Credentials Flow and retrieve an access token.
                  b) Once Authenticated, Perform API callouts to ORG B’s web service to send or retrieve data as required.

    Trigger Integration:
    • Implement triggers or scheduled processes in ORG A to identify when data should be synchronized with ORG B based on business rules.
    • Ensure error handling and logging mechanisms are in place for monitoring and troubleshooting.

    This approach enables secure and efficient integration between the two Salesforce orgs, leveraging the Client Credentials Flow for authentication.

     7) What is the OAuth 2.0 JWT Bearer flow, and how does it enable server-to-server integration?

    The OAuth 2.0 JWT Bearer flow is a method for enabling secure, server-to-server integration without requiring user interaction for each request. It allows a client (server) to authenticate with another server (e.g., Salesforce) by sending a digitally signed JSON Web Token (JWT) to obtain an access token.

    How It Works:

    1. Create a JWT: The client generates a JWT signed with its private key. This JWT includes claims like iss (issuer/client ID), sub (subject/user), aud (audience), and exp (expiration time).
    2. Request Access Token: The client sends the signed JWT to the OAuth token endpoint, specifying the grant type as urn:ietf:params:oauth:grant-type:jwt-bearer.
    3. Salesforce Grants Access Token: Salesforce verifies the JWT signature using the public key from the connected app's certificate. Upon successful verification, it issues an access token.
    4. Access Protected Data: The client uses the access token in API requests to securely access Salesforce resources.

    This flow is especially useful for system-to-system communication where user intervention is impractical or unnecessary.

    8) What is the difference between a self-signed certificate and a CA-signed certificate?

    The main difference lies in the issuer of the certificate:

    • Self-Signed Certificate: Created, signed, and issued by the entity it is intended for. It does not involve any external validation.
    • CA-Signed Certificate: Created, signed, and issued by a trusted third-party Certificate Authority (CA), which verifies the identity of the applicant.

    Key Consideration: CA-signed certificates are more widely trusted but come with a cost, while self-signed certificates are free but may not be trusted by external systems.

    Gain a deep understanding of Salesforce integration, from creating and configuring Connected Apps to mastering advanced topics like OAuth flows, SAML-based Single Sign-On, and Streaming APIs. Our PDF course combines practical examples, real-time scenarios, and integration patterns to equip professionals with the skills needed to streamline processes and enhance productivity. Tailored for those with 2–8 years of experience, it’s your guide to unlocking seamless connectivity between Salesforce and other systems.

    Link to course : Mastering Salesforce Integration

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